Redesigning a data platform with a user base all over the world

We revamped a bespoke data-heavy B2B2C management and operations platform. The client is a giant in the beauty industry with a worldwide user base.

Our key results were:

• Reduced cognitive load and faster workflow

• Full system redesign into a seamless interface with improved usability

• Comprehensive user knowledge base

• Announcements-based system for relevant system-related news

• Community map update, interacting with more than 70,000 data points

• Contextual help and tooltips

• Easier access to the different languages & translated flows

• Implementation of the brand identity through consistent style

• Fully dedicated responsive mode providing a native feel

• Simpler and more user-friendly presentation of a data-heavy interface